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All customer feedback, if not always perfect is invaluable to our business and helps us improve our service further. Please give an honest assessment of your experience from start to finish and mention specific engineers or office staff that stood out to you. As well as being read by the general public, your feedback also finds its way back to the key people involved and is highly appreciated by everyone.

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What people are saying…

Below you will see a number of recent testimonials from our customers.

Julie Townsend

Top Class

14 hours ago

" Dean came along to quote, he gave me a full explanation of what was going on with the hot water issues I had been experiencing which was far more detailed than I had obtained elsewhere. Neil spent the day sorting it out with a power flush, a new radiator and lagging, once again explaining what he was doing and why. All round 100% professionalism. I would thoroughly recommend Cloverleaf. "

Sen

Testimonial

3 weeks ago

" ​ Testimonial for Cloverleaf Plumbing, Heating & Renewables Ltd. Our clinic has been using different plumbing companies over the past 18 years , but Cloverleaf proved to be one of the best providers. Our underfloor heating system and the hot water has been suffering with mood swing problems and has been snoozing(inefficient 😊) frequently. So, when I approached them, they followed a systematic approach to analyse the problem and assisted in resolving it. They installed new sinks in place within specified time at a competitive price. Their team members were friendly and professional. Dean, is doing an fantastic professional job, by managing the company efficiently with clear commitment, communication and prompt support at the time of need. I would highly recommend their company’s service both commercially and domestic purposes, without any hesitancy. Best Wishes from Sen (S.Ramanathan Msc MCSP MSOMM) Clinic Director, Longfield integrated care centre Ltd. Page 1 "

Jim Holt

Leak sorted

1 month ago

" Thanks to Cloverleaf for quickly sorting out a leak for us. Prompt and professional "

Alan Jones

Fabulous Service

2 months ago

" In the middle of this pandemic, our boiler stopped working and we had no hot water, other companies we rang wouldn't come out over the Easter week end, however Cloverleaf promised an engineer the next day. The engineer also rang and confirmed what time he would arrive, which he duly did and identified the problem. The boiler needed a new part, but the engineer checked with us whether we would be happier being left with hot water or heating and then left us with hot water as requested. He was then able to get the part on the Tuesday and fix the boiler by lunch time. Dean and Neil were polite and well organised and we wouldn't hesitate to recommend them, we will be getting in contact when this has all finished to carry out a boiler service and fix a broken radiator. Thank you "

Lyn F

Great full thanks

2 months ago

" I am very grateful to Dean, Neil and the team for the resolution for someone else’s mess up. They responded to my call for help for my elderly parents during this difficult time with the utmost care and professionalism that anyone could of wished for. They established the problem and corrected on the same day so preventing a lengthy loss of heating and hot water for us. I hope to continue our relationship with this company in the future and would whole heartedly recommend them. "

Lisa Harrison

*****

3 months ago

" I asked Cloverleaf to move my boiler from my kitchen up into the loft. They were very professional, dust sheets were everywhere! They came on time & worked so hard to ensure I had hardly any downtime with no heating. I'm so impressed with the service from start to finish, I'll never go anywhere else for anything plumbing related. "

Jeff Allen

Impress with Cloverleaf's customer care focus

3 months ago

" Cloverleaf have a great team in place, the office staff couln't be more helpful, they are very repsonsive and very customer focused. They do exactly what they say they will, the engineers arrive on time at time crittal jobs and Cloverleaf are very cometivly priced. I use Cloverleaf on a regular basis & find their customer service the best in class, fully Gas Safe compliant, insured and are also very proactive about saving money with energy saving products. They have a team of 15 enginneers which makes them big enough to cope but still tae great care in thier work. "

Shabnam McQuaid

New boiler installation

3 months ago

" Had my new water boiler installed today. I’m really pleased with the job that was carried out. Professional workers, tidy job, and were respectful. I highly recommend this company. "

Sarah Demarco

Highly Recommend Cloverleaf

3 months ago

" Plumbing works completed at our Investment property by Cloverleaf, the engineer arrived at the agreed time and completed the works promptly. Communication from the office from quoting to the works being carried out are first class. Cannot fault any aspect and will certainly recommend and use Cloverleaf again. "

David Gould

Excellent Service

3 months ago

" I am so pleased with the high level of service received by the team at Cloverleaf. They have been brilliant from start to finish and now we have a brand new boiler which is great. "

Charlotte Williams

Excellent customer service!

3 months ago

" I had cloverleaf recently come out and replace my kitchen sink plumbing. I received excellent customer service at a reasonable price. I was kept up to date throughout the process and it was all quoted and completed within 2 weeks. I will be asking them to quote for my bathroom. "

Chris Waddington

Immersion heater sorted straightforwardly

4 months ago

" Cloverleaf replaced an immersion heater element in our hot water tank. I knew there was a risk of splitting the tank from Past experience so decided not to tackle it myself. Details were checked by email and requests for photos. The engineer came out about a week after the initial enquiry. He was polite and friendly. There was no mess. When the new element was installed the engineer demonstrated the hot water and shower working. Everything was straight forward and done according to plan. I have asked Cloverleaf to quote for some additional work. "

Laura Gillentine

Very professional, prompt and efficient!

4 months ago

" I am writing to thank you for the quality of service provided by your company and your employee Lee, who helped me big today. He was very professional, did his job promptly and efficiently, answered all my questions and provided all the information needed. It's a real pleasure to have a professional of his field. We have used your services few times now, and I would not look for any other company to do the jobs needed. Thank you and keep up the great job. Sincerely, Laura Gillentine "

Naga Raju

Cloverleaf are very helpful and have wealth of knowledge!

4 months ago

" We are new to the area and did a massive refurb of entire property, the builder has ruined all the heating plan of the property and ended up having either upstairs heating or downstairs heating and then we approached Cloverleaf, Dean came to the property and diagnosed the issue and helped us get on track so that we have heating on whole property. Dean, Neil and Cloverleaf are very helpful and have wealth of knowledge in the area and could recommend them to anyone with out any second thought. Dean and team keep up the good work and help as many people as you can. Thanks a lot for the help you did for us. "

Mick Love

Quick and efficient boiler replacement and relocation.

4 months ago

" When surveying my premises Dean was obviously very knowledgeable and assessed my requirements quickly and professionally. The acceptable and detailed quotation was received within a couple of days. The installer Luke, was a very competent and efficient heating engineer and carried out the necessary plumbing work expediently and to a high standard. Had it not been for a couple of minor niggles over working day and consultation I would have given a 5 star rating. "

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